{"page":{"id":"01KTPZW1SHWH20GRQAKXGJEMTX","name":"Willow","url":"https://status.withwillow.ai/","updated_at":"2026-11-09T16:36:00Z"},"incidents":[{"id":"01M70MWPMJ61E35ATVH509MAKN","name":"Website unavailable","status":"resolved","created_at":"2026-11-09T17:15:00Z","updated_at":"2026-11-09T17:15:00Z","resolved_at":"2026-11-09T16:36:00Z","impact":"critical","page_id":"01KTPZW1SHWH20GRQAKXGJEMTX","incident_updates":[{"id":"01M70MWPMJ30M0Y4R5D38ZZ8J5","body":"This incident has been resolved. Between 16:09 and 16:36 UTC, our website was unavailable due to an outage at an upstream infrastructure provider. Service was fully restored and the website is operating normally.","created_at":"2026-11-09T17:15:00Z","display_at":"2026-11-09T16:36:00Z","incident_id":"01M70MWPMJ61E35ATVH509MAKN","status":"resolved","updated_at":"2026-11-09T17:15:00Z"},{"id":"01M70MWPMJBHDPZW4MYYSAXYNV","body":"Our website was unavailable. We began investigating the issue.","created_at":"2026-11-09T17:15:00Z","display_at":"2026-11-09T16:09:00Z","incident_id":"01M70MWPMJ61E35ATVH509MAKN","status":"investigating","updated_at":"2026-11-09T17:15:00Z"}]},{"id":"01M59MSKFSSXREJYQ5TGNGZ9KG","name":"Degraded performance for some workflows","status":"resolved","created_at":"2026-10-19T08:35:04Z","updated_at":"2026-10-19T08:35:04Z","resolved_at":"2026-10-19T07:15:00Z","impact":"minor","page_id":"01KTPZW1SHWH20GRQAKXGJEMTX","incident_updates":[{"id":"01M59MSKFS5Z6S0CPN3C5Y9RQ8","body":"\u003e Resolved at 10:18 (UTC+3)\n\u003e\n\u003e As part of a nightly infrastructure migration, some flows experienced slowness and timeouts this morning. The issue was resolved at 10:18, and flows are now running normally.\n\u003e\n\u003e Flows that ran during this period may have timed out or failed. If yours did, please re-run it. We apologize for the disruption and will keep monitoring to make sure everything stays stable.","created_at":"2026-10-19T08:35:04Z","display_at":"2026-10-19T07:15:00Z","incident_id":"01M59MSKFSSXREJYQ5TGNGZ9KG","status":"resolved","updated_at":"2026-10-19T08:35:04Z"},{"id":"01M59MSKFS139W3AKDA7Q84CK0","body":"We have identified the issue and applying a fix","created_at":"2026-10-19T08:35:04Z","display_at":"2026-10-19T07:11:00Z","incident_id":"01M59MSKFSSXREJYQ5TGNGZ9KG","status":"identified","updated_at":"2026-10-19T08:35:04Z"},{"id":"01M59MSKFSH4GZJSBPDHTACKTN","body":"We are investigating the issue","created_at":"2026-10-19T08:35:04Z","display_at":"2026-10-19T05:25:00Z","incident_id":"01M59MSKFSSXREJYQ5TGNGZ9KG","status":"investigating","updated_at":"2026-10-19T08:35:04Z"}]},{"id":"01KZ4VTVZCGPZX1RBBMDZ37VKF","name":"Willow web app failed to load","status":"resolved","created_at":"2026-08-03T22:27:43Z","updated_at":"2026-08-03T22:28:36Z","resolved_at":"2026-08-03T13:01:00Z","impact":"critical","page_id":"01KTPZW1SHWH20GRQAKXGJEMTX","incident_updates":[{"id":"01KZ4VWG2F8G9XNTDAK4E48QNM","body":"The issue is resolved","created_at":"2026-08-03T22:28:36Z","display_at":"2026-08-03T22:28:36Z","incident_id":"01KZ4VTVZCGPZX1RBBMDZ37VKF","status":"resolved","updated_at":"2026-08-03T22:28:36Z"},{"id":"01KZ4VTVZC3T5VG9PT4SJ7MPJX","body":"This issue is resolved. The missing frontend assets have been published and the web app is loading normally again. The disruption lasted approximately 7 minutes and was limited to the web interface — MCP servers, gateways, and API traffic continued operating normally throughout. Anyone still seeing an error should refresh the page.","created_at":"2026-08-03T22:27:43Z","display_at":"2026-08-03T13:01:00Z","incident_id":"01KZ4VTVZCGPZX1RBBMDZ37VKF","status":"resolved","updated_at":"2026-08-03T22:27:43Z"},{"id":"01KZ4VTVZC6EFPET2KW2QC0312","body":"We have identified the cause. A deployment went out without its matching frontend assets, so browsers could not download the scripts and stylesheets needed to render the app. A corrective deployment is in progress.","created_at":"2026-08-03T22:27:43Z","display_at":"2026-08-03T12:57:00Z","incident_id":"01KZ4VTVZCGPZX1RBBMDZ37VKF","status":"identified","updated_at":"2026-08-03T22:27:43Z"},{"id":"01KZ4VTVZCC4YE8HZB22TC02GG","body":"We are investigating an issue where the Willow web app fails to load. Affected users see a blank or partially rendered page when opening the dashboard. MCP server connectivity, tool calls, and API traffic are not affected.","created_at":"2026-08-03T22:27:43Z","display_at":"2026-08-03T12:54:00Z","incident_id":"01KZ4VTVZCGPZX1RBBMDZ37VKF","status":"investigating","updated_at":"2026-08-03T22:27:43Z"}]},{"id":"01KW9F8ZXQMH3A1E695NN5BYP4","name":"Intermittent SSO Sign-In Failures","status":"resolved","created_at":"2026-06-29T10:37:21Z","updated_at":"2026-06-29T10:37:21Z","resolved_at":"2026-06-29T07:32:00Z","impact":"major","page_id":"01KTPZW1SHWH20GRQAKXGJEMTX","incident_updates":[{"id":"01KW9F8ZXQ4N2HXG1MFNG6KH03","body":"A fix has been deployed and SSO sign-in is fully restored.\"","created_at":"2026-06-29T10:37:21Z","display_at":"2026-06-29T07:32:00Z","incident_id":"01KW9F8ZXQMH3A1E695NN5BYP4","status":"resolved","updated_at":"2026-06-29T10:37:21Z"},{"id":"01KW9F8ZXQR5PQQ91Z8GYZSHPG","body":"A fault in the authentication layer was causing SSO sign-in failures for some users.","created_at":"2026-06-29T10:37:21Z","display_at":"2026-06-29T05:58:00Z","incident_id":"01KW9F8ZXQMH3A1E695NN5BYP4","status":"identified","updated_at":"2026-06-29T10:37:21Z"}]},{"id":"01KV2PAACJZA679EAEZFGBVP2S","name":"Unexpected Admin Sign-outs","status":"resolved","created_at":"2026-06-14T09:10:01Z","updated_at":"2026-06-14T12:24:09Z","resolved_at":"2026-06-14T12:24:09Z","impact":"major","page_id":"01KTPZW1SHWH20GRQAKXGJEMTX","incident_updates":[{"id":"01KV31DS17ARRZX6TKJ5AWFTF3","body":"The issue is resolved.","created_at":"2026-06-14T12:24:09Z","display_at":"2026-06-14T12:24:09Z","incident_id":"01KV2PAACJZA679EAEZFGBVP2S","status":"resolved","updated_at":"2026-06-14T12:24:09Z"},{"id":"01KV2X2GT5450GMAJBQ4QEZ5J8","body":"issue resolved","created_at":"2026-06-14T11:08:06Z","display_at":"2026-06-14T11:08:06Z","incident_id":"01KV2PAACJZA679EAEZFGBVP2S","status":"investigating","updated_at":"2026-06-14T11:08:06Z"},{"id":"01KV2VNAYB6ZBKVS0B0768CJ50","body":"Partially recovered. \nIssue found and a fix is being deployed now.","created_at":"2026-06-14T10:43:25Z","display_at":"2026-06-14T10:43:25Z","incident_id":"01KV2PAACJZA679EAEZFGBVP2S","status":"investigating","updated_at":"2026-06-14T10:43:25Z"},{"id":"01KV2PAACJKCY6PYR3JKVZCME8","body":"Some users are being unexpectedly signed out of the **Willow Admin** console during active sessions. This causes them to lose access to the admin interface and requires them to log in again. The issue appears intermittent and may affect admin workflows such as configuration, monitoring, and user management.\nWe are investigating the issue.","created_at":"2026-06-14T09:10:01Z","display_at":"2026-06-14T09:10:01Z","incident_id":"01KV2PAACJZA679EAEZFGBVP2S","status":"investigating","updated_at":"2026-06-14T09:10:01Z"}]},{"id":"01KTY261Z2SM53WPXTCM4E7473","name":"Website Marketplace is under construction","status":"resolved","created_at":"2026-06-12T14:01:12Z","updated_at":"2026-06-13T19:04:47Z","resolved_at":"2026-06-13T19:04:47Z","impact":"minor","page_id":"01KTPZW1SHWH20GRQAKXGJEMTX","incident_updates":[{"id":"01KV15YMFYRJN9H6JHWCJYFZNF","body":"Issue was resolve","created_at":"2026-06-13T19:04:47Z","display_at":"2026-06-13T19:04:47Z","incident_id":"01KTY261Z2SM53WPXTCM4E7473","status":"resolved","updated_at":"2026-06-13T19:04:47Z"},{"id":"01KTY28TXCTKB6EA3RR11WPKZD","body":"We have rebooted the instance, and the issue was resolved","created_at":"2026-06-12T14:02:44Z","display_at":"2026-06-12T14:02:44Z","incident_id":"01KTY261Z2SM53WPXTCM4E7473","status":"identified","updated_at":"2026-06-12T14:02:44Z"},{"id":"01KTY261Z274VK6MC7NBS7Y4MX","body":"We are rebooting the instance","created_at":"2026-06-12T14:01:12Z","display_at":"2026-06-12T14:01:12Z","incident_id":"01KTY261Z2SM53WPXTCM4E7473","status":"identified","updated_at":"2026-06-12T14:01:12Z"}]}]}